Shipping Policy

We process orders 7 days a week. Orders will be processed within 2 business days of ordering and shipped the following business day.

Please note: In situations where products are in high demand, processing time can take longer than 1-2 business days.


Shipping Method


Delivery Time*

Standard Shipping

$5 USD

3-5 Days

Standard Shipping (Orders over $50+) FREE 3-5 Days


(Update: We are unable to offer shipping to the following locations at this time: Alaska, Hawaii, Virgin Islands, Puerto Rico, and all APO addresses) 

*Please note: The pricing and delivery times are estimates only, therefore, Pawsitive Vitals is not guaranteeing delivery dates or shipping prices.

As soon as we are ready to ship your order, we will send you an email with the corresponding delivery information. After that, you will be able to track your order by clicking the tracking link in your shipping confirmation email. Please allow up to 24-48 hours for tracking to work.

Priority Shipping & Handling does not make the shipping time faster, it allows for your package to be shipped with a different mailing service that will ship your package with more caution.



Looking to track your order? When your Order ships out, you will receive a Shipping Confirmation email from with your tracking number included in it.

Depending on Order Volume, this may take between 1-2 business days. Once you receive the email, follow these steps to easily check on your Delivery Status.


    Things to Keep in Mind:

    • Order Numbers don't instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed - Your Order has been Shipped Out & Delivery Status should update within a few days.

    For any further assistance, please send us an email at, and one of our support representatives will be there to assist you.

    - from The Pawsitive Vitals' Team